| เป็นทางการ,ทั่วไป Formal/ Neutral | ไม่เป็นทางการ Informal |
Name | - Dear Mr/Ms/Mrs Dupuis
- Dear Mary
| - Hi/Hello Mary
- Mary,…(or no name at all)
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Previous contact | - Thank you for your email of …
- Further to your last email,…
- I apologize for not getting in contact with you before now.
| - Thanks for your email.
- Re your email,…
- Sorry I haven’t written for ages, but I’ve been really busy.
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Reason for writing | - I am writing in connection with…
- I am writing with regard to …
- In reply to your email, here are…
- Your name was given to me by…
- We would like to point out that…
| Just short note about… I’m writing about… Here’s the … you wanted. I got your name from… Please note that… |
Giving information | - I’m writing to let you know that…
- We are able to confirm that…
- I am delighted to tell you that…
- We regret to inform you that…
| I’ve attached… Here is the… you wanted. |
Attachments | - Please find attached my report.
- I’m sending you… as a pdf file.
| I’ve attached… Here is the … you wanted. |
Asking for information | - Cloud you give me some information about…
- I would like to know…
- I’m interested in receiving/finding out…
| Can you tell me a little more about… I’d like to know… Please send me… |
Requests | - I’d be grateful if you could…
- I wonder if you could…
- Do you think I could have… ?
- Thank you in advance for your help in this matter.
| Please could you… Could you…? Can I have…? I’d appreciate you help on this. |
Promising action | - I will…
- I’ll investigate the matter.
- I will contact you again shortly
| - I’ll…
- I’ll look into it.
- I’ll get back to you soon.
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Offering help | - Would you like me to …?
- If you wish, I would be happy to …
- Let me know whether you would like me to…
| - Do you want me to …?
- Shall I …?
- Let me know if you’d like me to…
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Final comment | - Thank you for your help.
- Do not hesitate to contact us again if you require any further information.
- Please feel free to contact me if you have any questions, My direct line is…
| - Thanks again for…
- Let me know if you need anything else.
- Just give me a call if you have any question. My number is…
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Close | - I’m looking forward to … (+ing)
- Give my regards to …
- Best wishes
- Regards
| - Looking forward to …(+ing)
- Best wishes to…
- Speak to/see you soon.
- Bye(for now)/All the best
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